About the Product

What’s inside NannoPad®?

NannoPad® is produced using USDA standard OCS certified Organic Cotton with pure natural fibers that are infused with all natural elements and broken into nanoparticles. Organic ingredients have been used wherever possible, in the event that organic ingredients were not available, all natural ingredients have been used.

It contains no synthetic chemicals, fragrance, deodorant, dyes or chlorine bleach. NannoPad ™ is made with non-toxic, fluorescence-free adhesive to keep it steadily attached for use.

Where are NannoPads ™ from?

NannoPads are designed in California and manufactured in an FDA approved facility in Asia with fair trade principles and absolute compliance of international labor law. We love seeing our staff working as happy as a woman with no cramps!

Is NannoPad® safe to use?

NannoPad® has been tested by labs and is 100% safe for use. It contains no synthetic chemicals, fragrance, deodorant, dyes or chlorine bleach.

We have used organic ingredients wherever possible. In the event that organic ingredients were not available, all natural ingredients have been used.

Please consult your physician and/or medical doctor for further information about menstrual cramps and how the NannoPad® works with your body. You are also welcomed to contact us with any questions.

How effective is NannoPad® for cramp relief?

Every woman is different and there could be numerous reasons that could cause menstrual cramps including identifiable problems such as endometriosis or uterine fibroids. All natural elements can help with microcirculation and NannoPad® is engineered to decrease menstrual cramps without any type of drugs or medication.

Given the naturality and the organic matter of NannoPad®, the results could vary. However, over 75% found effective during our user testings with women aged from 19 to 51 in different regions of the world.

Please consult your physician and/or medical doctor for further information about menstrual cramps and how NannoPad® works with your body. You are also welcomed to contact us with any questions.

Is NannoPad® tested on animals?

No, NannoPads have never been tested on animals. It’s cruelty-free.

Is NannoPad® vegan friendly?

Yes, NannoPads are vegan friendly!

How to use a pad?

Step 1. Unwrap the pad from the packaging.

Step 2. Remove the backing to expose the adhesive

Step 3. Place the pad in your underwear with the adhesive down

Step 4. Expose the adhesive from the front of the pad to unfold the wings and wrap them around the underside of your underwear

What if I’m not a pad user?

At the moment, we don’t have tampons infused with the Nannogenic™ technology. However, our NannoPad® pantyliners contains the same amount of effective nannoparticles and you can use our pantyliners along with tampons as needed. Due to the organic matter and the naturality of NannoPad®, the effectiveness of cramp relief is varied and will vary by each individual. Please consult your physician and/or medical doctor for further info about menstrual cramps and how NannoPad® works with your body.

 

 

Orders and subscription

How does the subscription membership work and what’s the frequency of renewal?

Simply go to the product page you’re interested in, select the amount of boxes you would like to receive at once and add to your cart. Follow the instructions to fill out your information for payment and shipping, then submit the order. You are free to change the quantity of your subscription order or pause your subscription anytime before the next renewal order processes. No charge!

We provide a renewal frequency of every 30, 45 and 60 days. You can choose the timeline that is ideal for you before checkout as advised. Please allow a few days of fluctuation due to the shipment and payment process if it’s within or near the weekends.

Can I skip or pause my subscription? Will I be charged by doing so?

Yes, you are free to pause your subscription, or change the quantity of shipment anytime before the next payment process with no charge.

What if I need my NannoPad® earlier than my renewal date?

We got you covered! You can change the date of next renewal by canceling the current subscription under “Subscriptions” after logging into your account. Then re-submit a new order with the frequency that suits your need. If you need it sooner than 30 days, you can make a one-time purchase and delay your next renewal if needed. Feel free to contact us at contact@nannocare.com for further assistance.

How to change the date and content of order during subscription?

You can change the date of next renewal by canceling the current subscription before the payment process of your next renewal. Click on the “Subscriptions” on the left sidebar after logging into your account, then click “unsubscribe". Then re-submit a new order with the frequency that suits your need. If you have any problem during the process, you can always contact us at contact@nannocare.com, we will be happy to assist you!

How to track my next renewal?

To track your upcoming renewal, simply sign into your account and you can view your renewal dates. If you renewal has been shipped, we will send you an email of the tracking number.

Can I place a one-time order?

Yes, you can! However, we are not able to provide free shipping for one-time purchases.

 

 

Payment and account  

What payment method do you accept?

We accept Visa, Mastercard, American Express and Discover. For international credit cards, simply add the international billing address of your credit card to your profile and a United States address for shipping.

When will my credit card be charged during subscription?

We charge your card the day of your subscription renewal and your order process. Feel free to make any changes as needed before the day of renewal.

How to update my billing address and credit card on file?

To update your payment information, simply sign into your account. You will see an option of update your payment information.

 

 

Shipment and return

How long does it take to get my NannoPad®?

Normally it takes around 3 business days after your items have been shipped. We will send you an email with a tracking number when your package is on its way.

How much is shipping?

The standard shipping is always free, except the first free box, which is only $4.99.

What shipping carrier do you use?

We use USPS, DHL , Fedex and might use other shipping carriers in certain circumstances.

My shipment hasn’t arrived or the shipment I received are damaged or incorrect. What should I do?

If any of the above situations occur, please email us at contact@nannocare.com. We are available Monday to Friday from 10 am to 6 pm PST  and we are happy to sort it out with you!

How do I change my shipping address?

To update your shipping address, simply sign into your account

If you need to change your shipping address after your order shipped, please do not hesitate to email contact@nannocare.com with your new address. We will get your NannoPad® package to you!

Do you ship to Canada or internationally? How about APO or FPO address?

Currently, we only mail to the 48 states of the United States for now. But don’t forget to sign up to our newsletters to stay in the loop for updates about our future expansion!

Can I get my order overnight?

Unfortunately, we do not currently provide overnight shipping. However, the standard shipping only takes around 3 business days to arrive after process.

Meanwhile, NannoPad® will be available in stores very soon if you would like to purchase in-person. For real-time availability, please contact your nearest store directly.

Can I return my NannoPads if I don’t like them?

Due to the nature of our products, we cannot accept returns. We would love to hear from you if there is any opinions or suggestions regarding our products or service. For unused products, you can feel free to share with a friend or family, or donate to your local homeless shelter.

Is NannoPad® available in retail stores?

Yes, we will be in retail stores across North America, Canada, Mexico and the United Kingdom. Please check back for an updated list or simply sign up for our newsletters.

 

 

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